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IoT Connectivity for Utilities

Connect smart meters and utility infrastructure across markets.

Reliable Meter Data Supports Billing and Operations

Meter readings need to reach utility systems within agreed timeframes. Missing or delayed data can disrupt billing, reduce operational visibility, and put contractual performance targets at risk.

Telenor IoT helps metering providers, system integrators, and utilities manage connectivity from initial design through long-term operation. We combine more than 20 years of utilities experience with device testing, technology guidance, AI-powered connectivity monitoring, and specialist support.

That continuity matters when implementation takes several years and installed equipment must keep communicating long after rollout.

Plan and Test Before Deployment

Large metering projects bring together device manufacturers, integrators, connectivity providers, and utility teams. Decisions about networks, devices, and SIM profiles need to work through production, installation, and the operational life that follows.

1

Select Technology for the Deployment

Connectivity requirements depend on installation conditions, power supply, communication frequency, and the data being transmitted. Telenor IoT helps project teams evaluate these requirements alongside network availability and long-term technology plans.

Cellular connectivity can connect meters directly or carry data from gateways that collect readings over local networks. It can also complement existing communications in a hybrid architecture. The choice should reflect the metering system and its operating requirements.

2

Test Difficult Conditions Early

A device that connects successfully in the office may behave differently in a basement or after a network interruption.

The Telenor IoT Test Lab provides controlled, repeatable conditions for evaluating device connectivity, including weak signals, network transitions, and power consumption. Power consumption testing is particularly important for battery-powered equipment, including NB-IoT devices. Testing helps identify issues before rollout and complements validation at representative installation sites.

3

Coordinate SIM and Profile Logistics

SIM delivery, profile provisioning, and activation need to fit production and installation schedules. We help project teams plan connectivity logistics from device manufacturing through commissioning and handover to operations.

Plan Remote Meter Reading Infrastructure

Explore gateway architecture, connectivity management, and operational considerations in the Remote Meter Reading Infrastructure Guide. The guide focuses on European metering requirements and the transition to remote reading at scale.

Download the guide

Maintain Visibility Throughout Operations

Once meters are installed, operational teams need to understand which devices are experiencing communication problems, whether incidents share a common cause, and what action to take.

Telenor IoT’s AI-powered connectivity monitoring analyzes network signaling and traffic data to identify unusual connectivity behavior. These insights help our Service Operations Center investigate problems and support troubleshooting.

Technical specialists and service management support the transition from implementation into daily operations. Agreed support arrangements, escalation paths, and service levels establish how incidents and planned changes will be handled throughout the deployment.

Address Security Across the Deployment Lifecycle

Security spans devices, communications, platforms, and the organizations operating them. Responsibilities need to be established during design and maintained as access requirements, configurations, and connected systems change.

Telenor IoT works with project teams to clarify connectivity security requirements and identify where specialist assessments may be needed. The scope and specialist involvement can be discussed as part of deployment planning.

Plan for Long-Term Flexibility With eUICC and SGP.32

Meters can remain installed long after the initial connectivity agreement has ended. Planning for changes in coverage and operator arrangements helps preserve options throughout their operational life.

eUICC enables compatible SIMs to download and manage operator profiles remotely. The GSMA’s SGP.32 specification defines remote SIM provisioning for IoT devices, including equipment with limited network resources or no user interface.

For metering providers, this creates options to change connectivity profiles without physically replacing the SIM. Telenor IoT helps project teams evaluate device compatibility, profile availability, and the provisioning setup needed to make that flexibility practical.

Our approach builds on established cellular and GSMA standards, with testing to check how the selected components work together.

From Smart Metering to Connected Utility Networks

Smart Metering

Reliable communications support automatic meter reading and advanced metering infrastructure (AMI), connecting electricity, gas, water, and heat meters to central systems.

Depending on the architecture, cellular connectivity can serve individual meters or gateways collecting data from multiple devices.

Explore smart metering.

Electricity Grid Monitoring

As electricity networks accommodate more distributed generation and changing demand, operators need better visibility across the grid.

Connectivity carries data from meters, sensors, and monitoring equipment to systems that help utilities investigate faults and plan network operations. Communications requirements should reflect the application, from periodic measurements to time-sensitive events.

Explore smart grids.

Water Networks and Leak Detection

Aging pipes can lose water before a problem becomes visible above ground. Connected meters and pressure, flow, or acoustic sensors provide data that helps specialist systems identify unusual patterns and potential leaks.

Telenor IoT provides connectivity for the devices and gateways carrying that data, supporting the wider monitoring solution.

See the Grundfos case.

The International Energy Agency highlights the need to modernize electricity infrastructure and grid management.

Experience Across Markets and Metering Architectures

Deployments differ in scale, installation conditions, and communications architecture. Telenor IoT’s work with metering providers reflects those differences, with teams in multiple countries supporting projects across markets.

Press release

Aidon: Supporting Different Metering Architectures

Aidon selected Telenor IoT to connect its smart energy service devices. The partnership was announced to support point-to-point and point-to-multipoint smart metering deployments, giving Aidon flexibility to tailor metering architectures to individual customer requirements.

Read the press release
Case Study

Sanxing: Planning for Scale and Long-Term Operation

Sanxing selected Telenor IoT for a project to connect around one million smart meters in Sweden. The project illustrates the scale and long-term commitment involved in utility connectivity, alongside the importance of technology selection for demanding coverage conditions.

Read the case study
Contact Us

Discuss Your Utility Deployment

Preparing a tender, planning a rollout, or reviewing an installed fleet? Talk with an IoT specialist about your devices, markets, data-delivery requirements, and long-term connectivity plans.

Talk to an IoT expert