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Benefits of IoT (IoT Tutorial, Chapter 3)

In this chapter, The Benefits of IoT, we will look a bit deeper at some use cases and explain how IoT brings tangible advantages to various scenarios. Explore additional insights on our IoT tutorial page, featuring the full-length video tutorial.

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IoT has become an integral part of our daily lives, continually evolving with an increasing number of connected and smart devices deployed worldwide.

In Chapter 1, we have seen some examples of how connected devices can generate benefits:

  • Cost reduction
  • increased customer satisfaction
  • revenue stream creation
  • Improved product development using data collected from devices

At Telenor, we’ve witnessed numerous instances where our customers have accelerated their businesses and enhanced brand awareness through the adoption of IoT.

Let´s explore how IoT brings advantages to various industries and enterprises.

Real-World IoT Applications: From Benefits to Sustainability

From Cost Reduction to Product Development

Carpigiani achieved significant cost reduction by connecting their ice cream machines with IoT. Remote troubleshooting minimizes the need for international on-site service visits, ensuring quick resolutions for customer inquiries.

The data collected not only extends the product life span but also contributes to high-performing, long-lasting ice cream machines through insightful product development.

The IoT connectivity enables remote troubleshooting as well as the possibility of over-the-air software updates. This means that Carpigiani’s customers can expect their ice cream machine to last for many years, producing delicious, more sustainable ice cream, all around the world.

Home alarms: Service-Oriented Security

Transitioning from a product-centric to a service-centric approach, home alarm companies now offer continuous surveillance as a service. This shift enhances customer security and provides cost-efficient remote access, reducing the need for on-site visits during power outages. The evolution of IoT in home alarms includes connected fire alarms, cameras, lamp switches, and digital locks, offering an expanded range of services and increased customer security.

A home alarm lets the homeowner feel secure, knowing that the alarm is operational every minute of every day. In the old days, the home alarm product might have consisted of a siren, alerting the neighbors that someone had wrongfully entered the house. But for many years now we are expecting our home alarm to be connected 24/7, always on the lookout for unauthorized access as well as fires.

We are buying the service of a safe home, not just the home alarm product.

To be able to deliver the Safe home service the alarm company uses redundancies. They have battery backup if the power is down, and cellular connectivity in case the Wi-Fi is not working. This allows the alarm company to secure remote access to their system, enabling constant surveillance which is at the core of the home alarm offer.

For the alarm company, remote access is cost-efficient, as it allows them to still access their cameras even if the power is down, the alternative would be an on-site visit, which is both costly and extremely resource-intensive. So, by enhancing their system with IoT they can deliver a better product at a lower cost.

Home alarm companies have also been seen to move further up in the phases of IoT. Over the last couple of years, we have seen home alarm companies add more and more services to their offer:

  • The connected fire alarms and cameras, allow the home alarm company to alert the fire department if they see smoke in the house.
  • Connected lamp switches that can be remotely controlled, giving the illusion that someone is at home.
  • Digital lock for the doors, providing parents with details on which kid has come home and when.
  • Home alarm companies are extending their service to give their customers an increased sense of security, which would not be possible without IoT-connected devices.

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From Owning to Renting: Sustainability Through IoT

Husqvarna is transforming tool ownership by offering a rental solution through an app, equipped with sensors and IoT connectivity. This not only provides customers with convenient access to tools but also allows Husqvarna to monitor usage, schedule maintenance, and increase sustainability by limiting waste.

The tools are placed in a large storage box, which is placed in a central location so that you can collect the tool you need, at any time of day. This solution means that you don’t have to buy the tools, but can rent them in a smooth way, giving you access to the tools when you need them. The tools are equipped with sensors and IoT Connectivity, so Husqvarna can monitor usage and performance data, meaning that they can schedule maintenance when needed.

The result is well-maintained tools, that are used as much as possible, limiting the waste and increasing sustainability.

Vaccine Shipments: Transparency and Traceability

For vaccine shipments, IoT ensures precision control of transport conditions. For example, during the distribution of COVID-19 vaccines, Telenor’s seamless IoT connectivity supports transparency and traceability by monitoring parcels and containers, instantly notifying stakeholders of any deviations in temperature.

Caregivers as well as the suppliers need to know that the temperature barriers have been kept during the delivery of the vaccines, so as to not compromise the efficiency of the vaccines. The COVID-19 vaccines are manufactured at a few locations, and the vaccines need to be distributed all over the globe.

For successful vaccine delivery, precision control of transporting conditions such as temperature and light are crucial to safely storing, managing, and distributing the vaccines. IoT is used to connect and monitor parcels and containers and instantly notify if the cold barrier is broken or if the temperature for any reason has become too high.

Conclusion

These examples illustrate how IoT not only provides additional value but also enables companies to evolve their offerings, reaping tangible IoT benefits.

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