Home Case Study Toyota Material Handling: Enhancing Global Fleet Management with Local Connectivity

Toyota Material Handling: Enhancing Global Fleet Management with Local Connectivity

Toyota Material Handling, a global leader in smart warehouse solutions, is using Telenor IoT’s managed connectivity and Local Access to optimise its I_Site fleet management platform and ensure regulatory compliance in complex markets.

Introduction

Toyota Material Handling is a global manufacturer of smart forklift trucks and advanced material handling systems. With operations in over 60 countries and a growing base of connected vehicles, the company continues to invest in digital fleet management to drive productivity, safety, and sustainability across warehouses and logistics hubs.

Today, its I_Site platform connects more than 300,000 smart vehicles, delivering data-driven insights to help customers monitor usage, manage driver behavior, reduce downtime, and improve overall fleet performance.

To enable secure, scalable, and regulatory-compliant connectivity across global markets, Toyota Material Handling relies on Telenor IoT’s Managed Connectivity solution, including Local Access.

Pierre Barkman, Toyota Material Handling
We need our vehicles to stay connected wherever our customers operate — whether that’s in Europe, Asia, or Latin America. Telenor IoT’s GSLA solution allows us to meet local requirements without adding complexity. There’s no need for additional installation or integration — it just works, and that’s a major advantage for us and our customers.” Pierre BarkmanManager IoT SW Application, R&D

Challenge

Modern logistics demands real-time visibility, predictive analytics, and intelligent fleet coordination. The company’s I_Site platform meets these needs by connecting vehicles and enabling remote monitoring, usage optimisation, and safety controls.

As adoption expanded into new regions, it faced a critical challenge: ensuring reliable, compliant connectivity in markets with strict telecom regulations — particularly where permanent roaming is prohibited.

Toyota Material Handling needed a solution that would:

  • Deliver seamless connectivity across borders
  • Comply with diverse local telecom regulations
  • Enable centralised management of globally distributed fleets

All without adding integration complexity or compromising visibility.

Solution: Local Access

Telenor IoT’s Local Access offering provided the ideal foundation for Toyota Material Handling’s global ambitions. With one global SIM and a single point of integration, Local Access allows connected vehicles to automatically switch between roaming and local access, depending on market-specific regulations.

In countries like Brazil, where permanent roaming is restricted, Local Access ensures compliant local network access — without requiring separate contracts, integrations, or SIM swaps. This dramatically simplifies deployment.

For customers, it also means faster rollouts with no extra installation required, a major commercial advantage compared to more fragmented solutions.

Benefits of ISite

Toyota Material Handling’s I_Site platform is available in three tiers — Starter, My Fleet, and Explorer — giving customers the flexibility to choose the level of fleet intelligence that best fits their needs. From basic usage insights to advanced tracking, diagnostics, and driver access control, the platform delivers value across a wide range of operational scenarios.

I_Site transforms raw fleet data into actionable insights with measurable impact. Safety features like driver access control, impact monitoring, and pre-use checklists help reduce accidents and equipment damage. Operationally, customers can track utilisation trends, and proactively schedule maintenance, improving uptime and efficiency.

It also supports cost control by extending vehicle lifespan and preventing unnecessary capital expenditure. Multi-site businesses benefit from centralised visibility and benchmarking across locations, all accessible via the I_Site mobile app. By improving battery management and reducing waste, I_Site contributes to the company’s sustainability goals — and those of its customers.

Business Impact

By leveraging Local Access, Toyota Material Handling has scaled its I_Site platform into new regions — without compromising on simplicity, control or compliance.

The result is a future-ready connected service that offers:

  • Enhanced safety through driver and shock monitoring
  • Reduced operational costs through better asset utilisation and proactive maintenance
  • Improved uptime and performance thanks to real-time diagnostics
  • Global reach with local compliance, all managed through a single platform

As connectivity regulations evolve, Local Access ensures Toyota Material Handling is equipped to adapt — staying ahead of the curve while keeping operations streamlined and customer experiences seamless.

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