AI-Powered Connectivity Monitoring Solution
Our Real-Time IoT Analytics Platform
Our AI-powered connectivity monitoring solution is at the heart of Telenor IoT’s connectivity services, setting us apart from competitors with unparalleled insights and proactive support capabilities. This in-house technology drives exceptional customer satisfaction by identifying issues with device connectivity in real-time—keeping our customers’ IoT operations running smoothly, efficiently, and securely.
1 billion
Real-time events processed daily
3,600
Active AI models, continuously trained to detect anomalies
99%
Our platform performs the equivalent workload of over 3,000 IoT experts, empowering our team to deliver service excellence at scale. Anders Bresell Head of Data, Telenor Connexion
Intelligent Issue Detection
Backed by advanced machine learning, our platform continuously scans connectivity data, detecting even the subtlest anomaly patterns. Data streams include control-plane signaling, traffic records, and more, enriched in near real-time with contextual data, like modem type and base station location, for a comprehensive operational view. This enables our Service Operations Centre (SOC) to quickly analyze, diagnose, and resolve potential issues before they escalate, ensuring optimal performance for all connected devices.
Proactive Customer Support
With our AI-powered monitoring, Telenor IoT not only leads in proactive connectivity management but also redefines the standard of customer support in IoT. While our AI-powered solution is central to Telenor IoT’s connectivity offering, we also work directly with customers to:
- Optimize device behavior and network usage
- Provide insights on new technology rollouts
- Address unique connectivity challenges with expert advice
Robust Security Measures
Security is built into every layer of our platform, which is certified under ISO 27001 and fortified with secure protocols, advanced firewalls, and intrusion prevention systems.
