Consumer Connect.
Global In-Car Services. OEM-Controlled.

Own the driver journey, create new revenue, and stay compliant across markets, while Telenor IoT manages the telecom complexity in the background.

Home / IoT Offering / Consumer Connect: In-Car Service Platform for OEMs

Built for the Software-Defined Vehicle

Today’s vehicles are defined as much by software as by steel. Consumer Connect is built for this new reality. It gives automakers a platform to monetize in-car services, keep the driver experience in their ecosystem, and scale globally with reliable connectivity powered by Telenor IoT.

Why OEMs Choose Consumer Connect

Consumer Connect is built around the priorities that matter most to automakers today: new revenue, full brand ownership, and freedom from regulatory complexity.

Enable Digital Revenue

Offer in-car connectivity the way it fits your business: include data in the vehicle price, sell premium plans and add-ons, run free-trial-to-paid offers, or mix models across markets. Consumer Connect gives you the flexibility to choose and adjust how you monetize.

Protect Brand Integrity

Keep every touchpoint in your ecosystem, from onboarding to upgrades and renewals. No telco portals, no third-party branding. The driver journey stays 100% under your brand.

Simplify Compliance

Telenor IoT acts as the regulated provider in every market, handling telecom obligations like lawful access, SIM registration, and data retention. You stay focused on services and customers while compliance runs silently in the background.

How Consumer Connect Works

Consumer Connect makes it simple to turn embedded connectivity into lasting value. With one platform, OEMs can connect vehicles at scale, define business models, keep drivers inside their brand, and operate with reliability worldwide.

1. Connect

Every vehicle ships with an embedded eSIM that automatically links to the strongest local network. Drivers get instant, reliable internet access that feels like home wherever they travel.

2. Configure

OEMs set up plans, pricing, and policies through simple APIs. Telenor IoT manages the heavy lifting in the background — payments, regulatory requirements, and market-specific compliance.

3. Activate

Drivers sign up, activate their plan, and manage connectivity inside the OEM’s app or infotainment system. No telco branding or external portals — the entire journey stays under the OEM’s control.

4. Operate

Always-on reliability backed by AI-driven monitoring. OEMs gain real-time visibility into usage and performance to optimise services and costs across markets.

Consumer Connect vs. Traditional Telco Models

Traditional telco setups limit OEM control and flexibility. Consumer Connect puts automakers back in charge.

AspectIoT Drive & Consumer ConnectTraditional Approach
User ManagementTelco-branded sign-up, separate accountsOEM-branded onboarding. Driver stays in your ecosystem
Usage ControlFixed plans, no per-vehicle flexibilityOEM sets rules per vehicle (caps, limits, alerts) for cost control
Driver ExperienceRedirects to telco portals, inconsistent by marketOne consistent UX in OEM apps. No telco branding
OEM InsightsLimited visibility, telco-centric reportingReal-time usage and performance insights for OEMs
ComplianceFragmented by local MVNOsCentralised by Telenor IoT. One partner, full coverage

Navigating Europe’s Regulatory Maze: A White Paper for Automotive OEMs

Europe’s telecom rules can slow down connected car launches. Our Automotive Regulatory White Paper shows how OEMs can stay compliant while scaling digital services.
Download PDF

Part of IoT Drive: One Platform for Global Scale

Consumer Connect is a cornerstone of IoT Drive, Telenor IoT’s automotive-grade connectivity solution. Together, they deliver a single, scalable platform that unifies global connectivity and creates new value for OEMs.

Trusted by Industry Leaders

Telenor - A Trustworthy Partner in the Digitalization Journey
Telenor has solid knowledge in managed IoT connectivity and diligently deals with client requests and needs. The Telenor “can do” attitude, customer centricity, competent service and delivery organization take away major concerns for the clients in their IoT journey as well as speed up the product launches. A Product Manager in the Manufacturing Industry
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Communications Cost Validation Is Telenor
Expertise with moderate cost is the main feature of Telenor service provider. Telenor is the first service provider which actually brought all other competitors on the floor. Telenor helped the customers to actually understand the cost of communication. An R&D Engineer in the Automotive Industry
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Good Global Competency and Support
We learned a great deal from Telenor’s experience about providing global connectivity that helped our global deployment. 24/7 support it provides also helps quickly resolve any technical issues, while a dedicated Account Manager has direct responsibility for the relationship with us. Telenor was reluctant to collaborate with 3rd party players to solve technical issues earlier, but we see an improvement in this today. A General Manager in the IT Solution Centre in the Manufacturing Industry
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Professional account management team, patient with our processes and always trying to be flexible to meet our needs. A Procurement Manager in the Software Industry
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Top Quality IoT Services
Telenor is very professional and easy to work with and offers innovative qualitative solutions that are at the forefront of the market. A General Manager in the Software Industry
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