Telenor IoT provides expert service and support throughout your IoT journey, giving you the confidence to maximize your investment. Our dedicated support team works to ensure your business’s success with reliable and efficient IoT solutions. Equipped to resolve any connectivity issues that may arise, we’re here to make your IoT experience seamless. Trust Telenor IoT as your partner in IoT success.
In our service level agreements, you can select the professional support services, operational availability, and access to advanced Analytics & Insights that best fit your needs. Contact us to discuss your specific requirements.
We use proactive solution monitoring and big data analytics tools to reduce the risk of any disruptions to an absolute minimum.
Our team of IoT specialists, including Account Managers, Technical Solutions Managers, Service Managers, and our Service Operations Center, guides you through every phase, from pre-sales technical design to onboarding and ongoing support.
Gain peace of mind by testing your IoT solutions in Telenor’s IoT Test Lab, a secure environment designed for rigorous and controlled testing.
Here’s an overview of our support roles:
Our Test Lab provides a secure and controlled radio environment for rigorous testing of IoT solutions. Customers can experiment with their applications, modules, and beta offerings to ensure that they work as intended before deployment. The lab can replicate real customer scenarios by bringing in live networks.
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We are in this together, and solving issues and having satisfied customers are what matters to us. Because when our customers succeed, we do as well. Tommy Nilander, Head of Service Operations Center
